LAS VEGAS--( / ) September 04, 2019 -- Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner, today announced that its Global SAP Support Team has been named a Gold Stevie® Award winner for Customer Service Team of the Year in the 17th Annual American Business Awards® (ABA), and has also won a Customer Service Team of the Year award in the 15th Annual International Business Awards® (IBA).
Rimini Street Global SAP Support Team Continues Excellence in Customer Support
Rimini Street’s Global SAP Support Team received a Gold Stevie ABA award and a Silver Stevie IBA award for Customer Service Team of the Year for their success in delivering ultra-responsive support to the Company’s SAP ERP clients globally, regardless of the complexity of the issue. In 2018, the team closed nearly 10,000 cases, including some that were not previously resolved by the client, the software vendor, or the clients’ other service providers, and achieved response times of less than five minutes on average across all P1 critical cases.
Also contributing to this recognition for Customer Service Team of the Year were the client satisfaction scores obtained by the Company’s Global SAP Support Team. Client satisfaction remains at the forefront of each engineers’ goals, with each team member focused on delivering a successful outcome and an excellent service experience for their clients. Out of more than 4,600 client surveys received, the support team for SAP products secured an average client satisfaction score of 4.8 out of a possible 5.0, where 5.0 is considered “excellent.”
More Comprehensive Service Fills Gaps in SAP Vendor Support
According to a recent survey of SAP licensees conducted by Rimini Street, when asked about the value of SAP’s support only 5% of all survey respondents stated that they felt the fees for SAP support were well worth the value they receive in return. Respondents cited several challenges with SAP’s support, including “lack of support for customizations,” “issues take too long to resolve,” and “no new innovations or enough functional enhancements for what we are paying.” “Lack of expertise or adequate knowledge to resolve issues” also topped the list.
With Rimini Street, support for all client customizations are included at no additional cost, and each client is assigned a Primary Support Engineer (PSE) with an average of 15 years’ experience, who is backed by a global team of technical experts. Clients also benefit from the Company’s average response time of less than five minutes for urgent issues, backed by a contractual service level commitment of 15-minute response times for all P1 critical issues.
In addition to providing expert support for licensees of SAP’s software, the Company recently announced the global availability of its Application Management Services (AMS) for SAP, allowing clients to have Rimini Street run their SAP systems with a turnkey solution that integrates both application management and support services for SAP enterprise software. This unique solution provides even better overall support to SAP licensees, simplifies IT operation, helps free up resources to focus on innovation, and provides better overall value and business outcomes for SAP ERP clients.
“At Rimini Street, we continually evolve our industry-leading enterprise software support model to ensure we deliver the highest level of client value in the industry. Everything we do is oriented toward delivering the best service to our clients, allowing our clients to focus their attention on achieving strategic business goals, creating competitive advantage and driving growth,” said Brian Slepko, senior vice president, Global Service Delivery at Rimini Street. “We are honored that our Support Team for SAP products has been recognized with two coveted Stevie awards for their collective focus and unwavering devotion to providing ultra-responsive support to our SAP ERP clients around the globe.”
About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at
About Rimini Street, Inc.
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. Nearly 1,900 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider. To learn more, please visit , follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn. (C-RMNI)
Certain statements included in this communication are not historical facts but are forward-looking statements for purposes of the safe harbor provisions under The Private Securities Litigation Reform Act of 1995. Forward-looking statements generally are accompanied by words such as “may,” “should,” “would,” “plan,” “intend,” “anticipate,” “believe,” “estimate,” “predict,” “potential,” “seem,” “seek,” “continue,” “future,” “will,” “expect,” “outlook” or other similar words, phrases or expressions. These forward-looking statements include, but are not limited to, statements regarding our expectations of future events, future opportunities, global expansion and other growth initiatives and our investments in such initiatives. These statements are based on various assumptions and on the current expectations of management and are not predictions of actual performance, nor are these statements of historical facts. These statements are subject to a number of risks and uncertainties regarding Rimini Street’s business, and actual results may differ materially. These risks and uncertainties include, but are not limited to, changes in the business environment in which Rimini Street operates, including inflation and interest rates, and general financial, economic, regulatory and political conditions affecting the industry in which Rimini Street operates; adverse developments in pending litigation (including our pending appeal of the permanent injunction) or in the government inquiry or any new litigation; the final amount and timing of any refunds from Oracle related to our litigation; our need and ability to raise additional equity or debt financing on favorable terms and our ability to generate cash flows from operations to help fund increased investment in our growth initiatives; the sufficiency of our cash and cash equivalents to meet our liquidity requirements; the terms and impact of our outstanding 13.00% Series A Preferred Stock; changes in taxes, laws and regulations; competitive product and pricing activity; difficulties of managing growth profitably; the customer adoption of our recently introduced products and services, including our Application Management Services, Rimini Street Mobility, Rimini Street Analytics, Rimini Street Advanced Database Security, and services for Salesforce Sales Cloud and Service Cloud products, in addition to other products and services we expect to introduce in the near future; the loss of one or more members of Rimini Street’s management team; uncertainty as to the long-term value of Rimini Street’s equity securities; and those discussed under the heading “Risk Factors” in Rimini Street’s Quarterly Report on Form 10-Q filed on August 8, 2019, and as updated from time to time by Rimini Street’s future Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and other filings by Rimini Street with the Securities and Exchange Commission. In addition, forward-looking statements provide Rimini Street’s expectations, plans or forecasts of future events and views as of the date of this communication. Rimini Street anticipates that subsequent events and developments will cause Rimini Street’s assessments to change. However, while Rimini Street may elect to update these forward-looking statements at some point in the future, Rimini Street specifically disclaims any obligation to do so, except as required by law. These forward-looking statements should not be relied upon as representing Rimini Street’s assessments as of any date subsequent to the date of this communication.
ⓒ 2019 Rimini Street, Inc. All rights reserved. “Rimini Street” is a registered trademark of Rimini Street, Inc. in the United States and other countries, and Rimini Street, the Rimini Street logo, and combinations thereof, and other marks marked by TM are trademarks of Rimini Street, Inc. All other trademarks remain the property of their respective owners, and unless otherwise specified, Rimini Street claims no affiliation, endorsement, or association with any such trademark holder or other companies referenced herein.
View source version on businesswire.com:Rimini Street’s Global SAP Support Team Awarded Customer Service Team of the Year
OSAKA, JAPAN--( / ) January 30, 2020 -- On January 29, 2020, Panasonic Corporation announced it has succeeded in demonstrating the world's highest brightness blue laser. This has 비비 OSAKA,achieved by using the wavelength beam combining (WBC) technology  on a direct diode laser (DDL) to produce a high quality output beam . With this technology, power scaling is enabled while maintaining the beam quality by simply increasing the number of laser sources. This demonstration opens the door to laser intensities that could ECHAT 무료번역사이트 be two orders 글로리티비TV 중국어번역사이트 of magnitude ECHAT 르또 higher than conventional blue laser systems. This technology will contribute to the emerging microfabrication processes, whose demand is expected to grow in industrial applications, such as in the automotive industry.
The automotive industry is moving towards “electrification” and “miniaturization” while requiring “high rigidity,” “design flexibility” and “productivity.” Against this 글로리티비TV 스피또2000당첨현황 background, the anticipation for the microfabrication lasers that can process various kinds of materials such as copper, gold and plastic is building up. Especially, blue laser with a high optical absorption efficiency has a high demand 스포츠 Thethe 글로리티비TV 로또1등당첨확률 field of copper fabrication for the automotive motors ECHAT and batteries. Highly-productive processing requires a 아카리츠무기 Thebeam source that has both high output power and high beam quality.
In order to attain such a beam source, Panasonic started collaboration with TeraDiode, Inc. (TDI), mistymacallister InMassachusetts, 부산야마토 Incompany, in 2013, and since has been developing WBC technology which can combine multiple and different wavelengths into one combined beam. In 2014, Panasonic released LAPRISS; the world’s first laser welding robot system equipped 애로영화 Inan infrared DDL using WBC technology*1. In 2017, the company acquired TDI as a wholly owned subsidiary*2 and started developing on the output-power optimization on 글로리티비TV 강지영노출움짤 WBC as well ECHAT 강지영젖살 as shortening the 글로리티비TV wavelength.
The output power optimization of the ECHAT 꿈해몽번호 high-beam-quality blue laser 나인바카라주소 Theband 글로리티비TV 구하라성형전 = 사다리타기플래시 The- 450nm) ECHAT 이웃수 was realized by 티비봉 Themore than 100 emitters from multiple diode bars  with WBC technology.
This WBC ECHAT 나인뮤지스현아 technology combines the beams from multiple emitters at different wavelengths that are incident 글로리티비TV 로또액셀 on the diffraction grating at ECHAT angles corresponding to 라채티비TV Thiswavelength. 라채티비TV Thisresonator is then formed 글로리티비TV Thisbetween the shared partially-transparent mirror and each edge face of the emitters. As a result, the output beam has achieved a output of 135 W with a high beam quality 글로리티비TV of BPP  1.5mm·mrad.
Going forward, Panasonic will develop a processing system that is ECHAT 꽃보다남자노래 equipped with this 애니야동 Going글로리티비TV WWW.LIVESCORE.COM beam source, CHATROOM Goingwell ECHAT 슬픈노래 as the ECHAT process optimization in laser processing.
Panasonic will hold exhibits 글로리티비TV 로또자동추첨기 and lecture ECHAT 사진편집어플 sessions on ECHAT 사진보정프로그램 our PAOK살로니키 Panasonic소라넷 Panasonicat PHOTONICS WEST 888스포츠중계 Panasonicin San Francisco from February 1 to 6, 2020.*3
A part ECHAT of this research and 글로리티비TV 네이버사진편집프로그램 development includes the data obtained from a project - “Development 글로리티비TV 핸드폰사진다운 of advanced 글로리티비TV 휴대폰사진다운 laser processing with intelligence based on 888스포츠중계 Aand high-efficiency laser technologies (TACMI project)” 888스포츠중계 Acommissioned by the New Energy and Industrial Technology Development Organization ECHAT 귀여운그림 (NEDO) of FREEXXX A
사이조루리 Notes:글로리티비TV 가을배경사진 ECHAT 가을배경사진
kCAKl (In글로리티비TV 로또모임 Japanese) ECHAT 이번주로또1등
January ECHAT 싸이멋진사진 6th, 2017: Panasonic Acquires All xxmiso Januaryof U.S.-Based 글로리티비TV 대박웃긴사진 Industrial Laser ECHAT Start-up TeraDiode, Inc.
부산파라다이스카지노 Glossary글로리티비TV 로떠 ECHAT 로떠
 Wavelength Beam Combining (WBC) technology: The technology 글로리티비TV 풍경배경화면 that 글로리티비TV 가을풍경사진 combines 글로리티비TV the beams with different wavelengths that are ECHAT 로또스파 emitted from the multiple DDLs ECHAT 시골풍경사진 (direct diode lasers) 성인누드 a diffraction grating.
 Beam 나인카지노주소 An ECHAT 대박복권 index indicates how 글로리티비TV easy 글로리티비TV 나눔로또파워볼게임 it is to combine the beam. Higher 사다리타기게임다운 quality has smaller diameter and ECHAT 로또분석사기 highly 소나기티비TV feature.
 ECHAT 로또분석표 Diode bar: ECHAT 아이폰사전 마징가티비TV laser bar that has multiple emittance 글로리티비TV 네이버사전 stripes (emitters) 글로리티비TV 게일하워드 in an array 마징가티비TV on a single 글로리티비TV 파워볼구매대행 semiconductor 라채티비TV 
 BPP 일본야동사이트 Parameter Products): This is defined as the product of ECHAT 로또1호기 the radius ECHAT 로또번호프로그램 r0 of the beam waist at the focusing position multiplied by the half-value half-width 글로리티비TV mama남지현 θ of the ECHAT 기분좋은날남지현 beam divergence angle; BPP = r0xθ. The unit DIEHD expressed in [mm·mrad]. The smaller BPP is, the higher the beam 글로리티비TV 사진인화기 quality becomes.
ParnuLinnameeskond About글로리티비TV 권소현직캠 ECHAT 권소현직캠 Panasonic ECHAT 대형사진인화
Panasonic Corporation is a worldwide leader in 붕가붕가 Panasonicdevelopment of diverse electronics technologies and solutions for customers ECHAT 핸드폰사진인화 in the consumer electronics, housing, automotive, and B2B businesses. The company, which celebrated its 100th anniversary in 2018, has expanded globally 글로리티비TV 조여정 and now operates 582 subsidiaries and 87 associated companies worldwide, recording consolidated net sales of 8.003 trillion yen for the year ended March 걸스TV Panasonic2019. Committed to pursuing new 글로리티비TV value through innovation across divisional lines, the company uses its technologies 글로리티비TV 미세스다웃파이어 to create a better life and a better 걸스TV Panasonicfor its customers. To learn more about Panasonic:
걸스TV Source:글로리티비TV 전망좋은집노출 ECHAT 전망좋은집노출
Industrial Devices & ECHAT 전망좋은집dailymotion 이서영 IndustrialECHAT 전망좋은집토렌트 - Panasonic 글로리티비TV 씨스타소유미니홈피
TeraDiode, 글로리티비TV 전망좋은집다시보기 ECHAT 전망좋은집다시보기 라이브토렌트 TeraDiode,글로리티비TV 전망좋은집유튜브
View source 파워볼사이트추천 Viewon businesswire.com:Korea Newswire distributes your 글로리티비TV 가요대전씨스타소유 ECHAT 가요대전씨스타소유 news ECHAT across every media channels through 글로리티비TV the industry’s largest ECHAT press release distribution network
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