SINGAPORE--( / ) September 16, 2020 -- The pandemic has accelerated a digital transformation for many companies, but just over a third (35 per cent) of APAC organisations have made operational adjustments to meet new consumer demands for digital engagement. With more than half of 1,200 consumers surveyed in APAC expecting to increase online spending both in the short-term and within the next 12 months, 43 per cent of consumers have higher expectations of their online experience, according to Experian’s Global Insights Report, one of the first large-scale surveys assessing the impact of COVID-19 on businesses and consumers.
Experian - a leading global information services company - surveyed 3,000 consumers and 900 executives working in retail banks, e-commerce, consumer technology and telecommunications. Respondents spanned Australia, Brazil, France, Germany, India, Japan, Singapore, Spain, the United Kingdom and the United States. The survey was conducted in June and July and covered consumer and business economic outlooks, financial well-being, online behaviour and more.
The survey found that since the start of the pandemic, top priorities for businesses include the health and safety of their employees and customers, as well as adjusting their operations to ensure business continuity. The pandemic could potentially add US$440 billion to credit costs in Asia Pacific and organisations are utilising digital solutions to manage customer credit risk, with 22 per cent planning to use on-demand cloud-based decisioning applications.
Globally, twice as many consumers are having problems paying their bills since COVID-19. This is a trend prevalent across all regions, with more than a fifth (21 per cent) of the 1,200 consumers surveyed online in Australia, India, Japan and Singapore finding it challenging to pay their credit card and utility bills since the start of COVID-19. The report highlighted a three per cent increase among consumers who are increasing their use of credit, and a two per cent increase in consumers applying for personal or short-term loans.
Ben Elliott, CEO Asia Pacific, at Experian, says: “The pandemic has exacerbated broader global economic uncertainties, and consumers are feeling the impact of the coronavirus. This is a defining period for how banks and financial institutions treat their customers, as how they treat their customers during these challenging times will impact customer loyalty in the long run. Our data shows that 41 per cent of customers in Singapore, India and Australia would give an organisation more business if they felt they were treated fairly - courteously, honestly and without bias - during the pandemic, higher than the global figure of 38 per cent.”
72 per cent of APAC organisations are using artificial intelligence (AI) and machine learning to cope with uncertainties in today’s marketplace; higher than the global figure of 69 per cent. Decision management (13 per cent), artificial intelligence, credit reports and scores, and decision optimisation (each at 12 per cent) have been some of the top solutions most commonly used by organisations in the region to assess and manage customer credit risk.
Mr Elliott adds: “The acceleration of digitisation of the economy means that banks are under increasing pressure to move to digital channels to acquire and serve customers, given current social distancing mandates. We're supporting our clients - such as banks and financial services providers, telcos and technology companies - by providing the flexibility of on-premise and cloud-based solutions. Experian’s latest cloud based PowerCurve suite of decision management solutions enable companies to automate decisions across an increasingly complex customer journey. We provide the option of pre-configured solutions for organisations that prefer standard, ‘out of the box’ applications, as well as solutions that can be tailored to their infrastructure and requirements for rapid deployment, so clients are up and running in days.”
An example of a bank successfully digitising their processes on the cloud is AU Small Finance Bank, a retail bank in India. AU Small Finance Bank digitised its previously manual lending process with Experian’s PowerCurve Customer Acquisition. The end-to-end solution involved digitising and automating the application and approval process for a new credit card offering, enabling automated decisioning, and provided the ability to host and configure scorecards.
“Being able to tap into Experian’s data, decisioning software and analytics has helped us accelerate our own transformation while we continue to redefine the banking experience for consumers in the markets we serve,” says Mayank Markanday, President and Chief Risk Officer at AU Bank. “Out-of-the-box decision management technology saves us time and resources, so we can focus on delivering innovative solutions to meet our customers’ needs, always guided by the principles of simplicity, inclusion and progress for all.”
Read more about findings from the Global Insights Report here.
Experian is the world’s leading global information services company. During life’s big moments - from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers - we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organisations to prevent identity fraud and crime.
We have 17,800 people operating across 45 countries and every day we’re investing in new technologies, talented people and innovation to help all our clients maximise every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.
Learn more at experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group.
View source version on businesswire.com:Korea Newswire distributes your news across every media channels through the industry’s largest press release distribution network
FRANKFURT, 한게임홀덤 로또조합시스템 GERMANY--( 미나토리쿠 FRANKFURT,) 한게임홀덤 무료로또번호추출기 SophieRose 무료로또번호추출기 September 16, 2019 -- ExxonMobil announced SophieRose 골드로또 today the global launch of its Mobil EV™ offering at the 2019 IAA, which features a full suite of SophieRose 로또확률계산 fluids and 한게임홀덤 로또동호회 greases designed to meet the evolving drivetrain requirements of battery electric vehicles. In combination, plug-in hybrids, battery electric and fuel cell vehicles are predicted to exceed 20 percent of the world’s light-duty fleet by 2040.
“Mobility is changing 한게임홀덤 리얼프리툰 and electric ANLLELA “Mobilityare becoming a greater part of the mix,” said Russ Green, ExxonMobil’s vice president of finished lubricants. “Customers and OEMs are SophieRose 잡소리닷컴 looking to optimize the range and safety performance of their electric vehicles, and ExxonMobil is uniquely positioned 한게임홀덤 마나스페이스 to ANLLELA “Mobilitythese benefits. This is ANLLELA “Mobilitythe start of the product and service SophieRose 로또사주 solutions we’ll be developing SophieRose 로또2등당첨금액 to support 한게임홀덤 나눔로또645홈페이지 the evolving needs of our customers.”
Designed to support the electric vehicle mobility needs of manufacturers and drivers alike, the Mobil EV 한게임홀덤 맨딸 suite of products contains molecules carefully selected and blended to help battery electric vehicles travel further between charges, extend component life and operate more SophieRose 사사키아키 safely. Covering the full range of battery electric vehicle applications, the Mobil EV product range 엑스돌 Designed
· Mobil EV SophieRose 사쿠라유라 Therm™ series of thermal management fluids, formulated to help efficiently remove heat and 추천바다릴사이트 ·equipment 뽀르노 ·in applications such as batteries, electric motors, 한게임홀덤 SophieRose and power electronics.
EAP ·Mobil EV SophieRose Drive™ series of lubricants for electric vehicle reduction gearboxes, designed to protect gears and bearings from wear for a SophieRose longer 한게임홀덤 로또분석가 service life.
· 한게임홀덤 일본로또구매 Mobil EV Cool Drive™ SophieRose 토토축구 ·of fluids for electric vehicle reduction gearboxes with integrated electric SophieRose 로또인터넷 motors, designed to lubricate gears 야동하우스구매쇼핑몰 ·bearings while 한게임홀덤 츠보미 providing the necessary SophieRose 로또분석사이트 cooling for 한게임홀덤 LOTTO당첨번호 electric motors and power electronics.
· Mobil EV Grease™ products ensuring 한게임홀덤 코우사카케이코 protection, performance and SophieRose 로또당첨예상 reliability 킨제이햅사진 ·electric 토토북 ·applications 해바라기성인용품구매사이트 ·한게임홀덤 로또꿈해몽 e-motors, bearings and constant velocity joints SophieRose 하라사오리 across a wide range of driving 한게임홀덤 하네다아이 conditions. SophieRose 하마사키마오
Building on 사매면홀덤 Buildingmore than 135-year heritage, RdJmAJt Buildingis 한게임홀덤 committed to leveraging SophieRose ㄹ또 its fluids technology and equipment management expertise to help automobile SophieRose 오프홀덤 and component manufacturers develop electric vehicles that deliver a superior driving 용계동성인게임장 Buildingfor customers.
고덕1동화투치기 Thislaunch follows the recent extension of the company’s partnership with Porsche to include collaboration on its Formula E 하하포커 Thiscar SophieRose 김학도홀덤 for the 2019 / 2020 season - ExxonMobil’s first entry into electric motorsports. ExxonMobil will provide Mobil-branded high-performance electric powertrain fluids 한게임홀덤 to Porsche, developed specifically to meet the specialized demands of electric vehicles - including conductivity, cooling capabilities SophieRose 인터넷복권판매사이트 and material compatibility.
pornhd About한게임홀덤 원샷홀덤주소 SophieRose 원샷홀덤주소 ExxonMobil 한게임홀덤 SophieRose
ExxonMobil, the largest publicly traded 한게임홀덤 oneshot international oil and gas company, uses technology and innovation to help 마구마구넷 ExxonMobil,the world’s growing energy needs. 한게임홀덤 행운번호추출기 SophieRose 행운번호추출기 ExxonMobil holds an industry-leading inventory of resources, is one of the largest refiners and marketers of petroleum products, and its chemical company is one of 오빠나빠 ExxonMobil,largest SophieRose 연금복권예상번호 in the world.
 한게임홀덤 연금복권하는방법 2019 Outlook for SophieRose 피망머니상 무료게임 A Perspective to SophieRose 모바일홀덤꿀잼 2040, ExxonMobil, 2019
View source version on 한게임홀덤 홀덤하는곳 businesswire.com:Korea Newswire distributes your news 한게임홀덤 복권사는법 across every SophieRose 복권사업 media channels 한게임홀덤 홀덤룰 through the industry’s largest press release distribution 섹시 View
|전화번호 :||영업시간 :|
|홈페이지 :||위치정보 :|
등록된 댓글이 없습니다.